Finding a Reliable Contractor

Nothing beats personal recommendation when it comes to finding professional help, but even that's not foolproof. One person's idea of a job well done is not necessarily the same as another's. So, before you make any decisions about which contractor to hire, check out the options outlined below.

Observation

Walk round your local streets and note any work being done on houses in the area. Try to speak to the owner. At worst, you can knock on the door, though you might be met with initial scepticism. Explain your interest and ask about what they're having done and whether or not they're happy with the builders. Most people love to talk about their renovations and, once they've realised you are genuine, they may be delighted to help.

Professional Bodies

Professional bodies such as the Institute of Plumbing, will supply a list of members in your area. Members of the Federation of Master Builders also have to have a good reputation and be able to supply bank references and proof of insurance. Bear in mind that not all bodies may be so stringent in their vetting procedures as these two.

Never, ever employ someone who touts for work on the doorstep.

Yellow Pages

You may have to make quite a few calls, most of which will be a matter of elimination. But if, after going through your preliminary questions, it is obvious that a company is not suitable for you, ask if they know of anyone who does handle your sort of work. Information of any sort helps narrow the field.

Small Ads

Tradespeople often place advertisements in the local newspaper as one job is coming to an end, so you may have an opportunity to visit their current workplace and assess the quality of the work. Before you phone, prepare a brief outline of the work you want done, and a list of questions. Ignore any ads that only give a mobile phone number - they could be cowboys.

Web Sites

Check out web sites, such as Improveline - but be sure you're happy with the terms of business indicated on the site.